Business growth in the Medway and Swale areas along with changing lifestyles has resulted in a dramatic increase in demand for rental properties. We have kept pace with this growth by investing in technology and staff developing excellent relationships with companies and organisations located in the area who have continual accommodation requirements for their employees.

Letting your property demands careful planning and you need a professional agent, who will look after your interests and at the same time make being a landlord as stress free as possible. At Greyfox we use our knowledge and expertise to ensure that our service meets your needs and gives you peace of mind. We are committed to providing a service that is second to none. Your property is a major investment and it is important that you are aware of your responsibilities as a landlord as well as knowing the best way to optimise your investment.

The first stage towards letting your property is to meet with us for a 'Lettings Appraisal'. We provide this service free and with no obligation.

Please call our Lettings team to arrange your 'Lettings Appraisal' 01634 285797

Although Letting Agents have different procedures, this guide is intended as a general overview to assist you when renting a property. We have set out several significant pointers to assist you.

Once you have paid your Administration Fee/ Holding Deposit, the property you have choosen will still be marketed, but with the view that an application has been taken on it. Should you withdraw your application, or your references prove unsatisfactory or you make a false statement on your application, your deposit will be forfeit. If for any reason other than the above the Landlord does not proceed then this Administration Fee/ Holding Deposit will be returned to you.

You should complete the Application Form fully and clearly and return it to the lettings office. Please ensure that you have provided daytime telephone numbers and fax numbers for your employer, personal referee and Landlord/ Managing Agent. We shall also require a copy of your passport, NI Number and proof of address i.e. utility bill. Please note we need a minimum of 10-14 working days from receiving your application and possible move in date.

The form will be faxed to our reference agency who will commence enquiries on our behalf. We would advise that you contact your referees and ask them to respond promptly to any enquiries. We will advise you at this stage and confirm that we are proceeding with your application.

We will discuss their recommendations with the Landlord and provided they are satisfactory, we will telephone you to arrange a date and time to attend the Lettings office, sign the tenancy agreements, pay the balance of deposit and rent and then go to the property to check through the inventory (if applicable).

We are unable to accept personal cheques as payment. Payment must be in the form of cash, credit card or bank/building society draft cheque. Please take care to arrange this in good time, as you will not be allowed to move into the property without the correct form of payment.

You should allow 1-1½ hours for the entire installation procedure and all tenants should be available to sign the agreement.