Testimonials, A selection of kind words from previous clients Book a Property Valuation

Testimonials

A selection of kind words from previous clients, that we’ve served throughout Medway. If you wish to read the original testimonials please speak to our office staff.

 Highly recommend Rafike and the wonderful Greyfox team!


We bought a house, had many bumps in the road (thanks to my legal team and estate agent selling my property) but the whole team at Greyfox were just amazing! Professional, approachable, responsive, calm and just what we needed through a stressful time. Nothing was ever too much trouble. Esther and Edward were my main contacts throughout, their communication was spot on, if they couldn't help me with something immediately then they made it their mission to help and always got back to me. Rafike we had more dealings with towards the end of the transaction and he kept us positive, he made us laugh and always kept us up to date ensure we were all on the same page, lovely guy who really cares and understands the stress when buying/selling.


Overall a fantastic service! We can't thank them enough as we now settle into our new family home.

Hayley Metcalf

 Absolutely brilliant people straight from start. Nothing but help through everything. From telling us about the house (because Covid-19 stopped us from seeing the house) To getting the reference done. Can't say a bad word about them. Thank you once again Greyfox. 

D
aryl Sandy

The team at Greyfox Rainham were all really helpful, responsive and friendly. We had a complicated chain, made harder with covid, and the team were always easy to get hold of, diligent following up and ready to explain what needed to be done. I would definitely recommend! 

Charlie Brown

 Had a great experience with Greyfox, with them selling our home and then being the agent on our Purchase property.
Unlike some agents there was no self indulgent selling pitches or any pressure, something I was keen to avoid after using such an agent years ago. I really cannot recommend them enough from the first valuation with Leeanne who gave me a really natural warming vibe to Paige who sold our house in days, Jill who sold us our now home who was great with the negotiations and then it was overseen by Sarah who kept us updated and dealt with any issue until the day we completed - all throughout difficult restrictions within the pandemic. Great stuff
.


Sarah Moyce

 Esther and the team were just brilliant, A++++ service. They cared, they listened and were superb and professional throughout, always happy to help and bent over backwards to help us at a very difficult time.


Lee Verrall

 We had a really great experience with Greyfox. The process was quick and painless, made all the more easier by everyone we came into contact with from the agency like Lisa and Terry - would definitely recommend.

Will Mitchell

A special thank you to Esther and Rafike. Although we did not buy our first home with Greyfox, they were fundamental, extremely professional and attentive with helping our search to purchase a property. We look forward to recommending you both to our network.

VC B 

 From valuing to completing Greyfox were so helpful. Working in difficult times they made it so easy. With special thanks to Sarah who always kept us up to date and really helped to keep me sane when external factors didn’t go so smoothly! Thank you. 

Emily Rouse

 

 Whilst selling my property I found the experience that I had with Greyfox very efficient, professional and informative. They were very thorough and explained the whole process to me from start to finish. The staff are all extremely friendly, helpful and approachable and nothing was to much trouble for them. I would definitely recommend their services if you are looking for a local estate agent.

Lee Hosegood

  Greyfox is in my option the best estate agent in the Kent, from valuation to completion they are without doubt brilliant, and would recommend to anybody thinking of selling /buying a house in the future.l would personally alway return!!
Have used them a couple of times now and they make it such an easy experience selling your home, and having such a great sales team and they act with such professionalism.
Having recently had the fortune to have had people like Leeanne and Sarah dealing with a recent house sale had been such a great comfort, especially in these times of a major pandemic which has made things unquestionably very difficult, so a big thank you to you ladies!! its been a pleasure thank you!  

Peter Watts

 We are so impressed with the professionalism and at the same time the approachability of all the staff there. They are extremely responsive, helpful and supportive. Our first buyer fell through and within a couple of hours Esther had arranged 4 viewings and more followed very promptly. Within 2 days- at the weekend - of the initial purchase falling through, 2 offers were secured. I really cannot speak highly enough of Raf and his team especially Edward and Esther. Thanks Greyfox Rainham! 

Irene Hoare

Highly recommendable!.Professional, hard working and friendly team. Helped us sell our property in 10 weeks !!! Does what it says on the tin !!! Thank you

Carol Gylby

  I cannot fault Greyfox (Rainham branch), they are very professional and their service is excellent. The team are very personable and they also helped me to resolve a few tricky situations we encountered. Esther sold my house in 4 days(!). Edward was also a superstar, from the initial listing stages and then through the entire process offering his professional advice. I'd absolutely recommend.

Kate Lawrence

Thank you to Terry and Lisa for being so helpful and quickly arranging renting a property.
Would recommend highly.

Katy Surrey

 Would happily recommend Greyfox Rainham for selling your property - I dealt with Raf, Esther and Lyndsay many times and all were very professional and always followed up calls or queries when they were raised. The service was efficient but also friendly and personal I cannot speak more highly of the team. 

Anita Tricker

 We purchased a house through Greyfox and couldn't be more satisfied with the service we received. The agent confirmed acceptance of our offer within 24 hours and kept us updated throughout, despite many delays due to COVID19 and solicitors mistakes.. 

Jamie Roberts

The guys at Greyfox in Rainham were amazing with selling our property and buying our new one which was also through them. They sold our house within 2 days of going on the market and Esther and Edward were really friendly and happy to talk us through everything. Raf was great and always kept us up to date with the sale and purchase, was always realistic with us and was always available to chase people to get us moved. We couldn't have asked for a better team of people, and happy we chose Greyfox Rainham.

Vicki Gransden 

 Thank you to Terry, Lisa and the whole team for all their amazing help! These guys were the only estate agents who helped me in a very difficult time in my life and I can't thank them enough! I am now settled in to a lovely new home and have Greyfox as my go-to and I can't be happier.
Thank you to everyone 

Jenny Salter

 We sold our property through Greyfox and was very pleased with the service. What impressed me the most is that regardless of who you spoke to at the office, they were all up-to-date with our file. Rafike, Ted and Esther in particular were always on hand to answer any questions we had. We always felt there was a personal touch along with outstanding professionalism.

Our house was sold within a week of being put on the market and I sense the team have put in long hours, often contacting us late into the evening to make time for their customers.

We would and have recommend Greyfox for selling your home for not least the care and attention you recieve. 

James Reynolds

 I appointed Greyfox to sell our house just before the pandemic hit and were due to go on holiday. Leanne being aware of this, moved her diary around to suit our needs. From the start the costs and services offered were clear and transparent with no hidden fees along with the process being explained from start to finish before we committed to anything.

Witin a week 2 viewings were arranged, the first couple to come to the house were already vetted by Greyfox, so we knew they were serious buyers interested in the type of property we had for sale. These first viewers put an offer on the property, and with Greyfox's help we were able to negotiate a good price.

We had trouble with communication between the chains solicitors during the sale, which Leanne again swung into action and soon got the ball rolling again by liaising all the way through the chain for us. Without this help, I feel we would have still been waiting! The communication from them even during the height of the pandemic was great, keeping in touch regularly and updating us as soon as they had any news come their way.

I highly recommend Greyfox and would only choose them again when we come to moving home in the future. They were worth every penny.


Tomas Stoneham

 Despite trying to sell my house during a pandemic losing 2 sales and then selling it for 3rd time in days. Greyfox have always gone above and beyond every step of the way. A long drawn out sale due to the economic pressures didnt help but they were always on hand to try to update, to calm my nerves and to move it along as best they could. A very big thank you to Ed for impressing me to the idea of Greyfox marketing my property, Rafike and Esther for all their negotiating and keeping me informed as much as they could in these unprecedented times of house sales. I would throughly recommend selling your property via Greyfox Rainham... Honest upfront and they genuinely care about your sale. Big thanks guy

Sonia Langhelt

 Greyfox have helped me massively through very tough and trying times. I live 300 miles away from the property, the distance made things very tricky especially through COVID-19. Greyfox made regular checks on the property and helped me deal with any issues or problems such as property clearance, garden needs, repairs, services, etc. Greyfox, in my opinion, went the extra mile to assist me with everything that I needed.

I dealt mostly with the Managing Director, though all of the staff in the local office were friendly, polite and professional. Thank you, to all, for all that you have done for me, I would most certainly recommend you to others.

Kabushga

 We sold our house through grey fox this year and could not have been happier with the service. Rafike and Ester were honest, realistic and always on hand to answer any questions we had. It was due to the excellent service our house was sold in a week of being put on the market.

We will definitely recommend Greyfox for selling your home.


Joanne Gladdish

 Very good at what they do and I highly recommend. I moved during the COVID19 pandemic and had to do an over the phone viewing with a lovely chap called Terry, he was very knowledgeable and helpful and pointed out 1000 things I probably would have missed if I had actually gone to do the viewing in person (that's probably a slight over exaggeration)

Daniel Driscoll

 Absolutely 100% recommend Greyfox who are looking to buy or sell. Extremely professional and made the whole process easy for us. Edward, Raf and especially Esther were amazing throughout, putting our minds are ease and making it such a smooth transition. Can't thank you enough!

Phil Kulawsky

 We can highly recommend using Greyfox as they were able to both sell our existing property and secure us a new property in the local area. Although it was a challenging chain, Paige & Leeanne kept us up to date on what was happening throughout the process and ultimately we were able to go through to completion day successfully. Thanks so much for all of your help!

Paul Sandford

 We recently sold and bought a house, we didn't use Greyfox unfortunately but they were the agent for the property we were buying. Despite not acting for us, they went above and beyond and progressed our chain of 5 to completion. If it was not for the incredible team in Rainham we would not be in our new house today. I dealt with every member in the team daily and they really helped me through the stress, not only on a professional level but also on a personal level. They showed real experience and were able to guide the entire chain through complicated scenarios as well as regularly checking in to see if I was ok. I had a real sense that they cared.
 

They also kept our buyer well informed and reassured, again, this was not part of their remit yet they did it without question. I honestly cannot recommend these people enough, if I ever go through this process again I would be straight on the phone to Greyfox.


Thank you, thank you, thank you. 

Nichola Saunders

 Have come back to Greyfox for the managing agent for the rental of our house after a bumpy time with a previous agent. Terry, Tess and Lisa work as a true team and am so pleased with their efficient, helpful, approachable friendly service. They very quickly found some new quality tenants, sorted all the paperwork to achieve a fast turnaround which allowed the tenants to move into the house, No fuss, just an absolutely superb service and now looking forward to a great working relationship. Thank you Greyfox Lettings Team!

John Harris

  Esther and the team really looked after us throughout the whole process. Would recommend using Greyfox.

 

Dan Harrington

Contact Us

Rainham Office
67C High Street
Rainham
ME8 7HS

Tel: 01634 377737
Email:
rainham@greyfox.co.uk

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Walderslade Office
Unit 2, Thetford House,
Walderslade Village Centre,
Walderslade Road,
Chatham,
ME5 9LR

Tel: 01634 672227
Email: walderslade@greyfox.co.uk

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Greyfox Investments LTD t/a Greyfox Sales & Lettings are registered in England at: Unit 2, Thetford House, Walderslade Village Centre, Walderslade Road, Chatham, Kent, ME5 9LR. Company Reg No.: 06504741