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Testimonials

A selection of kind words from previous clients, that we’ve served throughout Medway. If you wish to read the original testimonials please speak to our office staff.

 I appointed Greyfox to sell our house just before the pandemic hit. Leanne moved her diary around to suit our needs and was able to come and take photos of our property before we went away on holiday. From the start the costs and services offered were clear and transparent with no hidden fees. Leanne explained the process from start to finish before we committed to anything. The communication from them even during the height of the pandemic was great, keeping in touch regularly and updating us as soon as they had any news come their way.

I highly recommend Greyfox and would only choose them again when we come to moving home in the future. They were worth every penny.


Tomas Stoneham

 We have been clients of Greyfox for nearly 4 years now. They found us the best tenants without any delay and their customer service is exemplary. Tess and Terry are great, professional and approachable.
Overall excellent service from all staff at Greyfox, Walderslade. Highly recommended.

Dr. Favas & Sumeara Thaivalappil

 We found after a long house search that the team at Greyfox made the whole process of viewings, negotiation and the final purchase an easy experience and would be happy to work with them again. Thanks to Esther and the team

Scott Frida
y

 Greyfox (Rainham) was outstanding when they were asked to sell my mother's house and then her retirement flat. My mother has dementia and Rafike, Esther and the team were extremely understanding and ensured that my Mum's safety and wellbeing was protected at all times by adhering to the viewing rules and ensuring that my husband and I were able to remove my Mum from the house during visits. They were also endlessly helpful and sympathetic to a difficult situation and worked hard to bring the process to a successful close. I would not hesitate to recommend Greyfox Rainham to anyone. Thank you

Lauren Wallis

Cannot express how much it was a pleasure to deal with Rafike, Esther and Ed at Grey Fox. From start to finish I felt confident and in good hands. Nothing was too much trouble, any worries I had were dealt with quickly and professionally. Rafike is fabulous, I felt like I had known him for years the minute he walked through my door. You won't find a better team to trust selling your home.

Lauren Wallis

 We have just rented a property through Greyfox and cannot recommend them enough. They were so helpful and answered questions or queries I had straight away. They made sure the whole process was quick and easy and stress free. 

Carol Bryant

 

 Highly recommendable! I’ve been a client for several years with no issues. Professional, hard working and friendly team. A special thank you to Terry & Tess for their continued assistance.

Bee Kalsi

  Rafike Esther and Edward and the Team gave us a brilliant service on the sale of our mums house and the sale of my brothers house and purchase of his new property. Nothing was too much trouble for them and we thank them for the smooth completion of all the transactions. We would recommend them to anyone.  

Jane Neil & Family

 Highly recommend this company. They are all so helpful and such lovely people. Tess and Terry made our experience an unforgettable one and we cannot thank them enough for all their hard work and professionalism.

Amber Quick

Excellent Service. Rafike was fantastic in helping negotiate the completion of sale on the property I was purchasing. He kept me informed and I totally felt I could call on him at any time and that I trusted his opinion and the information he provided. He answered all my questions and helped in finding a good and reasonable surveyor too. I could not have asked for a better agent. Also want to mention Esther who provided great support and also helped in making me feel that I could call when I wanted and she provided information whenever requested.
Thank you, thank you both. A pleasure to deal with both of you.


Renu Malhotra

  Very good at what they do and I highly recommend. I moved during the COVID19 pandemic and had to do an over the phone viewing with a lovely chap called Terry, he was very knowledgeable and helpful and pointed out 1000 things I probably would have missed if I had actually gone to do the viewing in person (that's probably a slight over exaggeration)

Daniel Driscoll

I can not speak highly enough of Greyfox in rainham kent.
My move was a complicated one as it started before and finished after the covid 19 lockdown so that put a huge spanner in the works but through every step of the way Greyfox went the extra mile in every way. They constantly stayed in contact with me and any thing I needed was delt with immediately. There service, the way they conduct themselves and every aspect of their work is truly professional.
I would recommend them to anyone and if I ever move again it is these guys I will most definitely be using. 5 STARS isn't enough. BRILLIANT.
A personal thank you to Rafike and Esther.

Carlo Bottiglieri

 We can highly recommend using Greyfox as they were able to both sell our existing property and secure us a new property in the local area. Although it was a challenging chain, Paige & Leeanne kept us up to date on what was happening throughout the process and ultimately we were able to go through to completion day successfully. Thanks so much for all of your help!

Paul Sandford

Sold my house through Greyfox (Rainham), with the sale going through just as the lockdown was put in place. First valuation was very optimistic, but still sold the house in time and got a reasonable price in the end. Commission rate was reasonable with no upfront costs. A couple of years ago I had the house on the market with another agent who wanted a higher commission, charged a fee upfront, undervalued the house, then dropped the price without checking with me. Got lots of interest but no offers close to what I wanted. In contrast, Rafike came up will a full marketing plan at the valuation meeting and still didn’t do anything without making sure I was happy first.

Rafike is a character, but always professional. Kept me sane when I wanted to chuck in the towel. Supporting cast are very helpful and professional too. Wouldn’t hesitate to use again.


Paul Snook

 Have come back to Greyfox for the managing agent for the rental of our house after a bumpy time with a previous agent. Terry, Tess and Lisa work as a true team and am so pleased with their efficient, helpful, approachable friendly service. They very quickly found some new quality tenants, sorted all the paperwork to achieve a fast turnaround which allowed the tenants to move into the house, No fuss, just an absolutely superb service and now looking forward to a great working relationship. Thank you Greyfox Lettings Team!

John Harris

 Rafike, Esther and the whole team at Greyfox Rainham, are simply brilliant and extremely efficient. I chose to use them for the sale of my property, as they had previously dealt with the purchase of my parents' house. The team let me know how my sale was progressing, with regular weekly updates and they also proved very helpful in chasing up the solicitors. In fact, right up to the point of exchange Rafike, in particular, was always available to help. Nothing was too much trouble for this Grey Fox team and I would highly recommend them. 

Marie Ferreira

 Highly recommend this company. They are all so helpful and such lovely people. Tess and Terry made our experience an unforgettable one and we cannot thank them enough for all their hard work and professionalism.

Amber Quick

 Raf, Esther were brilliant. They consulted throughout the process and always chased solicitors for updated information. Extremely positive experience of buying and selling a property through Greyfox Rainham Branch. Would definately recommend them to friends and family. Would also use them again if I ever needed to move again. They were professional but also treated you as an individual - they always knew who you were when you rang. I can honestly say they made the experience and phone calls easy and would always follow something up if they said they would.
Thank you Raf for everything you did to help especially with humour and a kindness that was genuine


Anna Hart

 I used Greyfox, Walderslade for my recent purchase. Joe was simply fantastic! The transaction was very stressful and Joe went above and beyond what would have been expected. Without his efforts to get the transaction exchanged and completed I think it may have all fallen through at the last minute. Thank you so much Joe!

Kimberley Smith

 Incredibly professional team, and they work so hard for the buyer and seller. Having tried other estate agents in the area, this team really are great. Fees good value for money and realistic on valuations and prices, I would highly recommend.

Dawn Brockman

 Great choice, the team is really friendly, professional and do go out of their way to provide a wonderful customer service. We used Greyfox's letting services as landlords. Thank you for everything!

Lyubomir Zahariev

 Greyfox at Walderslade have been simply brilliant throughout the whole house selling experience. From the first moment when Leeanne measured and photographed the house and answered my millions of questions, to all the follow-up work done by Paige in showing people around and answering even more of my questions, they managed to make a stressful time just that bit easier. Nothing was too much trouble and their honesty was refreshing, even the difficult conversations Paige had to have with me when I was making the process slower than it should be! I really cannot recommend highly enough.

Donna Chapman

 Raf and the team were nothing short of brilliant!! Raf is a big personality and the wife and kids immediately loved him. We met Esther when viewing a property, she was lovely, very professional and always willing to help. Edward who came to take the photos was courteous, professional and great with an over enthusiastic 3 year old who wanted to look at every picture he took and critique it. During the process we were kept up to date and always had someone to talk to when we had questions. True to Rafs' word we were sold very quickly and with minimal issues thanks to his help. Can’t recommend these guys enough! Thanks again to Raf and the team.

Rob Spooner

 Rafike clearly understood what I was looking for in a house and he explained every single step of this process without rushing any personal decision. It was my first time as a home buyer here in UK so I had no clue. He was always available to give a call back, and straightforward when something could go wrong, especially when Covid-19 came out. Rafike’s explanations helped me to see clearly what the implications were and to keep faith that everything would go well. And it did.!

Ricardo Mariano

 After being let down from a previous agent, Greyfox was a breath of fresh air. Esther was relaxed and made me feel comfortable during viewings and was accompanying with times and lining up multiple properties to view. Communication was paramount to me, especially as this was a sore point for me. From the moment I made the offer, the agents were fantastic. Raf called with any developments and questions were answered and updates were given along the way. Very friendly and supportive. I hope to never sell my house but if at any point in the future I do then it will definitely be with Greyfox Rainham. Thank you guys.

Jacqueline Wayment

 Since I have started the process of selling my house, Greyfox have provided me with the absolute best care and customer service. They advised me on many different areas including the process of selling my house and this made it much more easier to do with everyone in the office. Greyfox are a very friendly company who always make their customers feel like a priority. Especially Raffic Bhai, Edward and Tess have helped and guided me through the whole process and I would highly recommend to anyone who is thinking about selling or buying a property to work with Greyfox.

Junaid Abedin

  I simply cannot thank Greyfox enough for everything they did for us for the purchase of our first home! Nothing was ever too much for them, and they were always willing to help. It makes things so much easier when someone genuinely cares about you and your family. They really went the extra mile, I could not recommend or praise them enough! Esther and Rafike really are superstars and are a complete asset to the team!
Thank you so much!

 

Lauren & Dan Parsons

 Thank you, thank you, thank you, Greyfox Rainham. We sold two properties with this firm and their professionalism and attention to detail was second to none. If any other reviews are negative, then please take them with a very large "pinch of salt." The whole team; Raf, Esther, Edward, and all the others were so friendly and helpful, that it took all the stress and anxiety away from the process of selling properties. If anyone is looking to buy or sell a house; then I cannot recommend them highly enough. Thanks to you all once again.

William B

 5 stars doesn't seem enough! What an amazing team of dedicated, professional, enthusiastic and caring individuals Greyfox has working for them. It is said moving home is one of life's most stressful events, well whoever said that didn't have Greyfox working for them! Greyfox were there to guide, support, inform and hand hold us every step of the way. It almost seems unfair to single out individuals as everyone we came into contact with at Greyfox were brilliant, but it would be remiss of us not to give special thanks to Raf and Esther, they really went above and beyond the call of duty and made what could have been a challenging and difficult time very straightforward. To those who have managed to read through this lengthy review, if you're looking for an estate agent either for selling or buying, do yourself a favour, forget the rest and hire the best - Greyfox!

Karen Yates

Contact Us

Rainham Office
67C High Street
Rainham
ME8 7HS

Tel: 01634 377737
Email:
rainham@greyfox.co.uk

Contact Us

Walderslade Office
Unit 2, Thetford House,
Walderslade Village Centre,
Walderslade Road,
Chatham,
ME5 9LR

Tel: 01634 672227
Email: walderslade@greyfox.co.uk

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Greyfox Investments LTD t/a Greyfox Sales & Lettings are registered in England at: Unit 2, Thetford House, Walderslade Village Centre, Walderslade Road, Chatham, Kent, ME5 9LR. Company Reg No.: 06504741